What has impressed me the most about Mike is his passion for joining up customer and people experience to create something compelling, amazing and remarkable which is very engaging for the teams he leads and works alongside.

He has the ability to paint an achievable strategic vision whilst at the same time motivating and influencing the actions the wider business needs to take to accomplish this, makes him an impressive leader. He has always found a balance between meeting challenges as well as showing empathy and understanding when it’s time for a tough decision.

Working with Mike has been a pleasure, he is very straightforward which made my role as Business Lead for him refreshingly easy.