Emma Clark, Executive Strategy Director, Table19

For me, working with Mike has revealed three distinct strengths that I think are quite rare.

First of all, he is extremely strong at pulling people together from across the breadth of an organisation, from a range of departments and roles, to truly collaborate on a project or initiative even when the set up may be dysfunctional at the outset.

Secondly, he is brilliant at staying focused and championing the vision for the programme he is working on with a very clear roadmap and KPIs.

Third and finally, Mike really does get the best out of people. He has an amazing ability to build a rapport and connection with different types of individuals. People really respect and trust him and he promotes positivity at all times (even in the face of adversity).

Mike is hugely effective in working with people and identifying their strengths and contributions – from the Exec team to more junior roles, it’s an absolute strength. I cannot recommend him highly enough. And he’s a really lovely guy too.

Mike Regnier, CEO, YBS Group

I worked with Mike from 2014-2018, and rarely have I come across someone with such passion and energy, combined with an unwavering commitment to doing the best he can for his team and for customers.

Most recently he has been managing the complex closure of a line of business, which he did brilliantly, ensuring that customers were treated at all times in the best way we could, and that the colleagues who were impacted felt motivated to give their all during times of uncertainty for them personally.

I have no hesitation in recommending Mike if you’re looking for someone that can deliver for the business, in a way that’s sensitive to the needs of its customers and its colleagues.

Richard Wells, CRO, YBS Group

In my role as Chief Risk Officer I worked with Mike at the Yorkshire Building Society during its merger with the Norwich and Peterborough Building Society and post merger whilst Mike held senior roles within the merged entity.

I wanted to recommend Mike because during that time he was always seen by the Group’s ExCo and by myself as an expert in managing any range of customer experience outcomes, and particularly in agitating for balanced improvement. Mike provided great insights and fresh outlooks to the Group whilst engaging with colleagues at all levels including a great deal of Board involvement.

Additionally ExCo and I always saw Mike as a “go-to” colleague for anything complicated that would require multi-disciplinarian roles to resolve. He has a great track record in managing multiply skilled colleagues toward a key goal including task with a great deal of critical regulatory focus.

Throughout; his management behaviors and colleague engagements have been among the best in the Group.

Wendy Berry, Consultant Project Manager, BAE Systems

What has impressed me the most about Mike is his passion for joining up customer and people experience to create something compelling, amazing and remarkable which is very engaging for the teams he leads and works alongside.

He has the ability to paint an achievable strategic vision whilst at the same time motivating and influencing the actions the wider business needs to take to accomplish this, makes him an impressive leader. He has always found a balance between meeting challenges as well as showing empathy and understanding when it’s time for a tough decision.

Working with Mike has been a pleasure, he is very straightforward which made my role as Business Lead for him refreshingly easy. 

Tim Robson, MD, NSU Media

Mike’s passionate about seeing the needs of customers rise above the noise of life in a large, multi-layered organisation and for us, has been really easy to do business with in a programme setting.

He’s able to bring people together across a wide range of disciplines to align around new and ambitious business outcomes and in many conversations has been the glue that’s held it together. A pleasure to work alongside!

Stephen White, COO, YBS Group

Mike worked for the YBS Group for over 30 years and he has been a fabulous servant, making a difference to our members, customers and being a fantastic leader.

I have worked with Mike for the last 4 years where he has led the significant transformation of YBS into 1 brand on the high street, closed the current account book without customer detriment (largest globally) and migrated hundreds of thousands of customers onto a single platform without loss of service.

He is continually customer focused and takes colleagues with him. He has many strengths including execution, collaboration, focused on the end vision, getting the best out of people and ensuring the benefits are delivered.

Mike leaves a very positive legacy and should be exceptionally proud of what he has done. I would have no hesitation in recommending him.